Privacy Policy

Last updated: 25 July 2026

This policy explains how the Tujaar platform (tujaar.net) collects, uses and protects your personal data, and your rights under Algeria's Law 18-07 (amended by Law 25-11) and Law 18-05 on electronic commerce. It applies to merchants and their teams who use Tujaar.

Who operates Tujaar

Platform:
Tujaar
Website:
tujaar.net
Role:
Data controller (merchant accounts) · processor (customers' data)
Privacy:
privacy@tujaar.net
Support:
support@tujaar.net

1. Our role

For your merchant account, we are the data controller. For the data of your customers that we process on your behalf, you are the controller and we act as your processor — we never use your customers' data for our own purposes or share it with other merchants.

2. Data we collect

Account: your name, email, phone (optional), wilaya, a hashed password and an optional profile picture.

Your store and products, and the orders your customers place (name, phone, delivery address) — processed on your behalf.

Subscription and billing records. We do not store bank-card numbers, and we collect no sensitive data or identity documents.

3. How we use it

To create and run your account and store, process orders, manage billing, send the operational notifications you enable (e.g. Telegram), keep the platform secure, and meet our legal obligations.

We send no marketing messages and use no advertising or tracking.

4. Who we share it with

Hosting, authentication and file storage: Supabase. Subscription payments: Chargily (card data is handled by them, never stored by us). Order notifications: Telegram, if you enable it. Delivery: the carrier you connect to your store.

We never sell your data or share it for advertising.

5. Where your data is stored

Our hosting (Supabase) is currently located in Sweden. Your personal data is therefore transferred to and stored outside Algeria.

6. How long we keep it

We keep your data for the life of your account, then delete it — keeping only what the law requires, such as billing records for accounting purposes.

7. Your rights

Under Law 18-07 (amended by Law 25-11) you may access, correct or object to the processing of your data, and request its erasure.

To permanently delete your data, email privacy@tujaar.net . Requests are handled manually.

8. Security

Passwords are hashed and never stored in clear text. Delivery-provider credentials you enter are encrypted at rest. All traffic uses HTTPS, and each store's data is isolated from every other.

In the event of a security breach affecting your personal data, we will notify you and the competent authorities as required by law.

9. Cookies

We use no tracking or advertising cookies — only strictly functional local storage for your session, language and display theme.

10. Changes & contact

We may update this policy and will refresh the date above. For any question about your data: privacy@tujaar.net .